October 17, 2026
Dear [Hiring manager's name],
During a 10-week internship supporting a 5-person IT team at a 150-person manufacturer, I resolved more than 70 tickets and imaged 25 laptops for a new hire class, and I'm applying for your IT Intern role because I want to keep building that hands-on support experience over another internship before I graduate.
I built one automation script in PowerShell that cut a weekly device-inventory report from about 2 hours of manual checking down to 15 minutes, which the team is still using after I left. I also resolved about 75% of the tickets I took without needing to escalate, mostly password resets, printer issues and basic software installs.
I'm comfortable with Windows support, basic networking concepts from my coursework, and I ask a lot of questions early on a ticket rather than guessing and getting it wrong twice. When I wasn't sure how to handle a specific printer driver issue, I found the fix in an old ticket from 2 years earlier instead of escalating right away.
I'd welcome the opportunity to bring that same curiosity to [Company name]'s IT team again this term. I'm available for an interview whenever fits your schedule best. Thank you for your time and consideration.
Sincerely,
Yuki Jackson