October 17, 2026
Dear [Hiring manager's name],
I lead IT for Caldwell & Marsh LLP's 12 offices and 900 users, and helpdesk ticket volume has dropped 35% since I led our migration to Microsoft 365 and a modern cloud infrastructure two years ago. I'm applying for your IT Director role because I want to bring that same modernization discipline to a firm still running on infrastructure that predates its current size and headcount.
I rebuilt our disaster recovery plan, cutting recovery time objective from 12 hours to 1 by moving critical systems to redundant cloud infrastructure across two regions. We've had zero data breaches in five years under my security program, which includes mandatory phishing simulation training and endpoint detection across every office we operate.
I manage a $3.8 million IT budget and a team of six across helpdesk, infrastructure and security, and I report technology risk directly to our COO and the firm's management committee quarterly. I hold the CISSP and personally sign off on every new vendor that touches client data before any contract is signed.
I'd welcome a conversation about [Company name]'s current technology priorities and where modernization would matter most to your attorneys and staff. I'm available for an interview at your convenience.
Sincerely,
Ethan Walker