October 17, 2026
Dear [Hiring manager's name],
As Director of Operations at Halden Distribution Group, I run 9 distribution sites generating $120 million in combined annual revenue, leading a team of 7 site managers and 340 total employees. I'm applying for your Director of Operations role because I want to bring that same cross-site standardization work to a network that's still running each location its own way.
I standardized fulfillment SOPs across the region, cutting cross-site cycle-time variance from 38% to 9% and lifting on-time fulfillment from 91% to 97%. I also built a structured manager-development program for site leaders, which reduced regional site-manager turnover from 41% to 22% over three years, and a unified KPI dashboard that cut the time to flag an underperforming location from three weeks to 48 hours.
Earlier, as Regional Operations Manager at the same distribution group, I grew our Southeast region from 3 to 4 sites and cut dock-to-stock time from 26 hours to 11 by standardizing inbound receiving. I hold a Lean Six Sigma Green Belt and the CPIM credential, and I currently own a $22 million regional operating budget.
I'd welcome a conversation about which of [Company name]'s sites are furthest from standard today and how I'd sequence the fix. I'm glad to share the specific SOPs and dashboards behind these results.
Sincerely,
Lena Lopez
